Privacy Policy

PRIVACY PROTECTION POLICY

Guest Information

At WineWhere we respect your privacy and we are committed to adopt high standards for the protection of personal information.
Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person.

We may collect the following types of personal information from you: name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification. It also includes information on client preferences and usage, when such information is supplied to or recorded by WineWhere in the course of transacting business with an individual.

HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION

We collect personal information from you in a variety of ways, including:

1. By using WineWhere services
2. By providing it to us in communications regarding delivery service
3. Providing the information to us by participating in a marketing initiative
4. By visiting our website

Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.

By using WineWhere services

When using WineWhere services it is necessary to have information in order to identify you, contact you and to process your purchase and requests. This information usually includes your name, address, phone number, e-mail address, credit card number and expiration date, and language preference. It may also include, if you choose to share that information with us, your preferences regarding the delivery of your service. To assess your eligibility and process your request correctly, we need to record your date of birth. You may be required to provide personal identification with your date of birth upon before delivery.

By providing it to us in communications regarding delivery service

Information provided to us in such a fashion will be used solely for the purpose of recording your communicating with you in respect of them, reviewing them with the team, for the purposes of recognizing employees for excellence of service delivery and for developing improvements in service delivery.

Contact forms are stored for a reasonable period of time in our system, one (1) year maximum, for security reasons yet for improved service quality.

Providing the information to us by participating in a marketing initiative

To sign up for this service we require you to provide us with your e-mail address, first name, last name, language preference, and country of residence. You may unsubscribe at any time using the link provided on every e-mail message and you will no longer receive e-mail offers and promotions for the specified subscription or website.

You may at any time in the future opt-in to receive e-mail offers.

You can opt out of our advertising and marketing communications at any time by any of the following methods:

1. Selecting the UNSUBSCRIBE link included in our emails
2. Contacting our Marketing Team at info@winewhere.gr

By visiting our website

We use “cookies” on our websites for variety of reasons. Cookies are tiny files that are downloaded to your computer, to improve your experience.

The use of cookies is an industry standard — you’ll find them almost everywhere on the Internet. WineWhere use cookies to recognize visitors when they return to our sites. Once we know it’s you, we can customize your online visit.

We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect, such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.

If you do not wish to have data relating to your visits to our websites collected through the third parties mentioned above, you may opt-out by visiting the third parties opt-out pages, or through our dedicated cookies policy section in the footer of our website.

WHY WE COLLECT PERSONAL INFORMATION

We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you. We also use information to meet legal and regulatory requirements.

WHEN DO WE DISCLOSE PERSONAL INFORMATION

We disclose personal information only in these circumstances:

1. Personal information will be shared with a third party involved in supplying the client with the services they have purchased to the extent necessary to affect the supply and the processing of the transaction
2. Personal information may be shared with a third party retained by WineWhere to perform functions on its behalf such as data processing or storage, guest surveys or research
3. Personal information may be shared with a public authority if in the reasonable judgment of WineWhere it appears that there is an imminent danger to life or property which could be avoided or minimized by disclosure of the information, or which disclosure is compelled by legal authority

Any such disclosure of a client’s personal information by WineWhere to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed

PRINCIPLES

1. WineWhere will not use your personal information for any other purpose and we will try to keep your personal information as accurate as is necessary
2. WineWhere will protect your personal information with security safeguards
3. WineWhere will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties

You are always free to refuse to provide personal information to us. However, this may limit our ability to serve you.

If you have questions or concerns about our privacy policy or wish to make a request in respect of your personal information, please contact us anytime at: info@winewhere.gr

Change of our Privacy Policy

Please be aware that we may change this Privacy Policy in the future. If we decide to change our privacy policy, we will post any changes on this page so that you always know how we use the information we collect.

Contact

You can contact us anytime regarding clarifications on the use of your personal information:
e-mail: info@winewhere.gr
Phone number:  +30 6944638668
Address: 46 Agiou Nikolaou street, Nikiana, Lefkada